Dr K & Team,
While at Wegmans today, I bought a bunch of broccoli and some french onion dip. I haven’t eaten that in about 2 years – it’s too hard raw. Anyway, I figured I’d give it a shot.
I did it! Me and my teeth did it. Crunch, … crunch, no problem. OK, so some stuff wound up under the denture, and it’s still a little odd trying to use my tongue to direct chewed food down the throat, but the ability to smash that stuff into bits with what has become my own teeth was great. I haven’t been able to enjoy raw veggies like that in a long time.
So for all those times you fixed people up and don’t hear from again – I guess I’ll try to even the score a little. And I have to stop by Dr. Boyczuk’s office and give him a smile too.
See you soon.
I want to thank you for your kindness and support. You helped me get through a very difficult hurdle, one that I thought that I could not do. You are very special to me. I love you and I love Sunny and Dr. K. I have never been treated so kindly at an office. You all deserve an award. What you do for people is remarkable. You give them hope and courage, and make them feel not so alone. You help them conquer their fears by walking them through step by step. Never once have you judged or used harsh words. I could make a billboard saying how wonderful you all are. No one ever made me feel like less of a person because of the condition of my teeth but treated me with care and kindness. Dr. K. has a way with people that most dentists do not have. He has a special caring for people that sets him apart from everyone else out there. Pam thinks you are wonderful, but I already know that. I remember you saying we can help you and no other office ever said that. First impressions mean so much and the first impression of your office was like walking into an old friend’s home. I brag to everybody that says anything about a dentist how great your office is. You could charge me a million dollars and I would not go anywhere else!!! You all care for the person as a whole, not just the teeth. It is not just a job to any of you but a passion to help someone. It takes very special people to do what you do.
Hopefully I can keep all my other teeth and finally have a straight smile with veneers. After 36 years of being self conscious about my teeth I will be able to smile without feeling that way. I take that picture everywhere with me (my before and after smile profile) and even showed my bbq teammates. They are lucky I did not put it next to our team name!!!!!!!
Please thank Dr. K. for me for his support and encouragement through all of this. More ribs to come since we love smoking in the fall. Brenda you are a wonderful person. You are like my angel. Without you I would have not had the courage to do this.
Thanks to all of you for everything. You are the greatest!!
Dear Dr. Krutchick & Team,
Dr. Krutchick, you have the greatest team working with you. One is rarely happy going to the dentist. This is not the case in your place. It’s so cozy and warm and your staff is second to none. I just love them all. My hygienist Sue is a real, great warm professional. At no time have I ever had pain or discomfort. She is a wonderful young lady. (This aging mouth is not an easy job) I always walk out happy and content. A very special thank you to all, you are all wonderful.
By the way Dr. Krutchick, John and I heard you on the radio. Cool, calm, a real pro.
Dear Dr. K. and “Girls”,
There are no words to adequately thank you for the kindness that each of you extended to both Kevin and myself. You may think that you just gave me my “physical” smile back, but I want you to know that what you all did was much more.
From the day that I was diagnosed, I simply accepted what I could not change, and thanked God for each day that I was blessed to live far past what my doctors felt was possible.
In one day that other young dentist did something that the ravages of this disease had not been able to do in 32 years. He took away my “hope” and made me feel ashamed that I was sick.
From my first desperate call to Brenda – to my beautiful new tooth the next day, each of you in your own way gave me back the piece of myself that had seemed lost the day before. For this first time in 32 years, I sat in a dentists’ chair, totally confident of all of your abilities, and did not feel that the success or failure of the procedure depended on controlling something that is in all honesty beyond my control.
You are each excellent in your area of expertise, but you are also some of the most decent human beings that I have ever met in my entire life.
Thank you for the “smile” that you put on my face – but more importantly, thank you for the one that you put in my heart.
PS. I am still enjoying my flowers.
Dear Dr. Krutchick,
I’ve wanted to write to tell you that I have needed to see two different dentists since I’ve been here. (I’ll relate the reason for this further on) Both dentists couldn’t get over my dental work. Dr. Rubenstein said that “rarely has he seen such beautiful work” Dr. Mann said that my mouth was amazing. So, thank you, thank you!!!
This is what happened. I moved here in January and a filling fell out in my upper right corner, next to my wisdom tooth. Dr. Rubenstein was highly recommended and he suggested that he put a crown on the tooth. After drilling the tooth in preparation for the crown, a temporary one was placed. I was in constant discomfort and pain for weeks. After 8 or 9 weeks, the gum became inflamed and I visited a specialist in endodontics. He thought that the dentist might have drilled too close to the nerve. (Is that possible?) I had a root canal – it felt better and a few weeks later I had the permanent crown placed.
After a few weeks, it started to ache and I went back to Dr. Mann who said that we would try antibiotics, but if that didn’t work, I would need surgery to clean out the infection.
Thank Goodness, it worked and I’m fine. But I lived on Advil for months and am really disappointed.
If I knew what would happen, I would have come to West Seneca. But it unfolded before I could think about that.
Do you see why I miss you and your expertise?
Please give my best regards to Linda, Donna and Brenda and everyone else.
We really love Sarasota. I will never, ever get used to the blue sky. Palm trees and flowers and the beach.
I hope that you and your family are fine and doing well.
Dear Dr. Krutchick,
The first day that I met with you opened up a part of me that has been hiding for over 50 years. My justifiable fear of dentists started way back as a young child but that was just the beginning of lifelong deeper emotional problems. My childhood family circumstances offered little encouragement and contributed to a growing feeling of being unworthy and damaged. Losing all my upper teeth and most of my lowers at age 15 exposed me to months of brutal ridicule in high school and decades of self consciousness. It wasn’t long before my self-esteem and self-confidence were severely and seemingly, hopelessly compromised. Most of what I accomplished in my successful career was the result of a restless quest to find an identity. I became a driven workaholic, alcoholic (recovering now for nearly 15 years), a loner and an obsessive perfectionist who has always been in search of an elusive slice of life’s pie. I had seldom put my more intimate needs first. There were endless years of living in the darkness of emotional pain. That first innocent meeting with you somehow transformed into the first step out of that darkness.
I wasn’t totally sure why I was considering going through the difficult and expensive process of saving the few remaining teeth, roots realistically. The costs far exceeded all expectations. My wife still thinks I should have gone to Canada for extractions and $300 dentures. My sons are shocked that I would spend so much “just to save a few teeth”. My one closest friend thinks that I have lost contact with reality. What they cannot understand is that it is less about saving my teeth and more about beginning the process about restoring my dignity and gaining a sense of self worth, vital human qualities that carry no price tag. After visiting with you I came to realize that it was time to do something for myself, something that will be the first of many steps towards finally feeling whole. I was convinced that it was too late for meaningful changes that would allow me to reap inner tranquility for the remaining years of my life. Based on my heritage, there is an excellent chance that I may have 25 to 30 years left—enough time to discover deeper satisfaction and purpose in my life. For the first time since childhood the realization emerged that I do have value and that, by the simple virtue of just being me, I have earned the right to feel good about myself. The torment will cease.
Your wonderful staff has also contributed to this new found feeling of self worth. Mary Jo, who I have come to know better than the rest of your staff, is warm, competent and compassionate. Linda and Brenda give me a sense of welcome and comfort. I appreciate your very professional standards and commitment to your patients. It is astounding what a gentle touch of understanding can do for the human heart and soul. Those few teeth have become symbolic of the new me. Soon, I will be broadly smiling when I say that.
With the warmest appreciation,